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How to Use MoveVision

For Moving Companies

Quick Start Guide for Moving Companies

Get accurate video inventories from customers in minutes. No app downloads, works on any phone.

Option 1: Send via Email
Best for: Follow-up after calls

Copy our template, add customer details, and send
Option 2: Share on Phone
Best for: Live conversations

Share your link during calls for immediate action
Email Template
Copy, customize with your details, and send to customers
New Email
Draft
To:[Customer Email]
Subject:Quick video needed for your moving quote

Hi [Customer Name],

Thanks for choosing [Your Company] for your upcoming move!

To give you the most accurate quote, could you record a quick 2-3 minute video walkthrough of your home? Just visit:

mymv.app/[your-company-name]

What to film:

  • • Walk through each room slowly
  • • Open closets and cabinets
  • • Show any large items (furniture, appliances)
  • • Don't worry about being perfect!

This helps us give you a more accurate estimate and avoid surprises on moving day.

Questions? Call us at [your phone number].

Thanks!

[Your name]

[Your company]

Phone Script
Example conversation flow during live calls
📞 You
To give you the most accurate quote, I'd like you to record a quick video walkthrough of your place. It's really simple - just go to mymv.app/[your-company-name] on your phone.
👤 Customer
Oh, like an app? I'm not really good with technology...
📞 You
No app needed! It's just like recording a video for family - works on any phone. You just film each room for about 30 seconds, open closets and show any big furniture.
👤 Customer
How long does it take?
📞 You
The whole thing takes 2-3 minutes and helps us give you a much better estimate. Should I text you that link, or do you have it? It's M-Y-M-V dot app slash [your-company-name].
👤 Customer
Yeah, could you text it to me?
📞 You
Absolutely! I'll send it right now. Don't worry about being perfect - just walk around like you're giving a friend a tour.
Pro tip: Send the text immediately while you're still on the call so they receive it right away.
What Happens Next?

For You:

  • Get notified when customer submits video
  • Review AI-generated inventory from their video
  • Make adjustments if needed
  • Send professional quote with detailed list

For Your Customer:

  • Gets confirmation their video was received
  • Receives your quote with complete inventory
  • No surprises on moving day
Tips for Success

Customer Instructions

  • •Any phone works - iPhone, Android, doesn't matter
  • •Film horizontally for better view
  • •Good lighting helps but not required
  • •Speak while filming to describe items

Pro Tips

  • •Send link immediately after phone calls
  • •Follow up if no submission within 24 hours
  • •Review videos quickly - customers expect fast responses
  • •Call with questions rather than emailing back and forth
Troubleshooting

Customer Says "I Don't Have Time"

"It only takes 2-3 minutes and helps us give you a much more accurate quote. Would you prefer to do it now or should I follow up tomorrow?"

Customer Says "I'm Not Tech Savvy"

"It's just like recording a video for family - no app needed, works on any phone. Want me to stay on the line while you try it?"

Benefits to Emphasize

To Customers:

  • More accurate quotes - no forgotten items
  • Faster process - no need for in-home visits
  • Better planning - detailed inventory helps prepare
  • No surprises - what they see is what they get

For Your Business:

  • Save time - less back-and-forth
  • Better estimates - see exactly what needs moving
  • Professional image - modern, efficient process
  • Happy customers - accurate quotes, smooth moves
Getting Started
  1. 1
    Test it yourself - record a video of your own space
  2. 2
    Try with one customer - see how it goes
  3. 3
    Refine your process - adjust scripts as needed
  4. 4
    Scale up - use with all estimates

Questions? Contact support or call for help.

Try the demo: mymv.app/demo-company